“I have had the pleasure of working with Julie and Carol in my role as a specialist MoJ Registered Deaf Intermediary, overseeing access to the courts for deaf clients. I know them both to be extremely professional and skilled at team-working. They are willing and able to respond to particular language needs and adapt their work appropriately, facilitating communication for the client. Furthermore, they are fastidious in their work and well prepared, having taken time to read through my report to become familiar with the needs of the client. I’m pleased to wholeheartedly recommend Julie and Carol, whom I have found to be supportive and respectful of the professionals they work alongside.”

“Both Julie and Carol rightly receive the thanks and praise of the the Judge in what was a highly complex case involving a mother who had significant communication issues. They were extremely professional, went out of their way to engage the mother and provided those of us who were less familiar with communicating with the deaf, sensitive but clear guidance. My client was greatly advantaged by having both of them at hand. I do not know how we would have managed without them. Indeed, we could not have dealt with the case fairly without Julie and Carol. Their commitment and care in this case shone through. I have no hesitation in recommending them. I hope we will work together again.”

“I am the prosecuting barrister in a case where the defendant was profoundly deaf. The Lipspeakers Mrs Fauvel-Howard and her colleague, were incredibly professional, discreet and quiet, whilst providing an excellent simultaneous “translation”. This enabled the trial to proceed quickly and without interruption.”

“Carol has worked with me regularly for over 15 years meeting my specific communication support requirements in situations ranging from high level meetings for government advisory work to telephone conversations, interviews and client assessments and in my work as a member of the judiciary. She is always professionally presented and works to an exceptionally high standard with total confidentiality.
I am always happy to provide a reference for her.”

“When I first met with Julie Fauvel-Howard as my lipspeaker, I was about to embark on a painful and emotional journey, Jules at once made me feel confident and stronger.
Jules is very observant and could see my anguish and would provide me stability, peace and calm.
I feel blessed that Jules has been able to support me over many months and continues to do so.
Jules professionalism and care is outstanding.
I would strongly recommend Julie Fauvel-Howard as your Lipspeaker.
Very many thanks to my “beautiful ears”.”

“I have been fortunate to have Carol working for me as a key member of my support team for over 10 years, in a wide variety setting and with a wide cross section of clients and user groups. Carol is both adaptable and flexible, always well prepared and ready to adjust to the changing requirements of any given situation. She is adept at picking up new terminology and ‘jargon’ and takes time to appraise relevant meeting papers in preparation for each assignment. Her lip patterns are clear, accurate and easy to follow and she provides additional sign language prompts when helpful and useful to do so. When called upon to take notes, her notes are neat, clear and comprehensive. She works well with other support professionals and has been of great assistance in helping me to source additional support when needed. She is willing to travel which has been incredibly useful given the complex demands of my role and on occasion has provided support for me during transit enabling me to relax and focus on the work at hand. Carol is always extremely well presented, punctual and well prepared and willing to brief inexperienced clients and managers should the need arise.
I would highly recommend Carol as being professional, personable and easy to work with.”